FAQ

GENERAL

OFF LABEL is a research-driven wellness brand providing compounds studied for their potential roles in cellular repair, longevity, performance, and aesthetic enhancement.

Every vial is third-party tested for >99% purity and backed by Certificates of Analysis (COAs).

For research use only. Not for human consumption, medical, or veterinary use.

Why the name OFF LABEL?

Where do your peptides come from?

In medicine, “off-label” means exploring a compound beyond its originally approved purpose.

We built a brand for the curious, the ones who research beyond the prescription pad.

Where science goes off-script.

QUALITY + SOURCING

We source from verified U.S. and international labs that also supply top wellness clinics and longevity centers.

Every batch is third-party tested for purity and identity — transparency is part of the protocol.

Are your products sterile and tested?

Yes. Each vial is tested for >99% purity and sterility before packaging. COAs are available upon request.

Do you sell for human use?

No. All products are intended for research use only. They are not for human consumption, injection, or therapeutic use.

ORDERS + SHIPPING

Where do you ship from?

All orders are fulfilled and shipped from our California facility.

How long does shipping take?

Orders typically ship within 1–2 business days. Standard U.S. delivery is 3–5 business days depending on your location.

Do you offer local deliveries?

Yes, for our Bakersfield, CA community

Local deliveries are fulfilled within 48 hours (Monday–Friday) of purchase.

Select “Local Delivery – Bakersfield” at checkout and we’ll handle the rest.

Do you ship internationally?

Currently, OFF LABELships within the United States only.

Do products need to be cold-packed?

No cold-pack is required. All OFF LABEL compounds are delivered as lyophilized (freeze-dried) powders, which are shelf-stable at room temperature until reconstituted for research purposes.

RESEARCH USE

What does “for research use only” mean?

It means products are intended for laboratory, scientific, or educational research — not for human or animal use.

Can OFF LABEL advise me on dosing or protocols?

No. We cannot provide guidance related to human use, dosing, or reconstitution for any compound.

Do you offer Certificates of Analysis (COAs)?

Yes. Each batch has a corresponding COA confirming purity and identity. Researchers may request COAs for any compound by contacting support.

RETURNS + SUPPORT

What if my order arrives damaged?

If something doesn’t look right, contact our support team within 3 days of delivery. Include photos and your order number, and we’ll make it right.

Can I return or exchange products?

Due to the nature of research compounds, all sales are final. However, we’ll always replace items damaged during transit.

How do I contact OFF LABEL?

Email: info@offlabelwellness.com

DISCLAIMER

All products sold by OFF LABEL are for laboratory research only.

Not for human consumption, injection, or therapeutic use.

By purchasing, you acknowledge that you are a qualified researcher.